NON-PAYMENT,
FEEDBACK & DSRs
As an Online Seller, communication by email is crucial and actually required for doing business online. On a typical transaction, you will receive 4 emails from us. Exceptions include when you buy multiple items from us, when a dialogue begins because of a question, or just because we have something to talk about relating to your purchases.
We are friendly people!
It is most important that our buyers understand that there is an equal responsibility for buyers and sellers to contact one another within 24 hours of the close of a sale. We use many automated systems to ensure emails get to our buyers. However, even with this system in place some buyers have technicial issues that prevent our emails from getting through. In most cases, these are settings or software defaults which are out of our control and some Buyers may be unaware of this situation.
This is why we stress: If you have NOT heard from us within 24 hours, please contact us.
Emails we send during the course of business:
Communication is required within 24 hours of your first purchase -or- if you've completed shopping with us,Payment is required within 48 hours of the sale date.
All transactions with Stylysh Charms are based on our Trading Terms.